Many thanks for choosing us as your business partner, we will go all out to provide you with the best and fastest reply and service
Warranty period
12 months or 18 months for different machines.Our professional technicians will support to solve the problems on AIR for oversea customers. In the other hand, regarding the vulnerable part, like button, joystick & others, we will ship some with machines as spare, so you can replace at shortest time then machine will continue working. If for other problem, pls take photos or videos to show us what the situation is or we will arrange a video talk with technicians. If need to send back the parts for repair, shipping freight will be discussed.
Program updated
If there any program updated for machines, we will inform by Email or Cell. The customer could download the from documents or we will send the OTP Write
Service Fee
There is 2‰ reward we will take from order values as a free gift to support you.